False Advertising

I don’t know about you but advertisements bug me.  It’s not so much the fact that they exist, but the methods used.  I have often tried to corner my buddies studying Business Marketing into admitting that they specialize in deception, lightheartedly of course.  But what particularly annoys me is when advertisements do not indicate anything about the product.  From my analysis (merely as a consumer) I have begun to group various types of marketing strategies into three broad categories:

1) The Non-sequitur Style.  This version of marketing tends to ignore the product, and seeks to make sales on the perceived merits of something unrelated.  The best example of this comes from the exploitation of women.  Carl’s Jr is a major culprit in this regard, given the way they flaunt the sex appeal of Paris Hilton, Kim Kardashian and others to sell their burgers (but what could be less sexy than a burger from Carl’s Jr?).  Likewise, Abercrombrie & Fitch is notorious for advertising their clothing through half-naked models, like this gem, for which words cannot describe.  Sex of course is the main non-sequitur in advertising, but it is not exclusively so.  There is a major fad in marketing at the moment to sell products through random and non-sequitur forms of humor; largely inspired by the Old Spice commercials, which has been imitated by Dairy Queen and the got milk? campaign and others.  Of course, nobody has crafted non-sequitur advertisements better than beer companies.  Now, personally I interpret this trend to be an over-compensation for a lack in product (don’t get me started on American light lagers!).  These range from the non-sequitur of the inane (the famous ‘Wassup’ commercials) to the non-sequitur of elegance (the Budweiser Clydesdales).

2) The Over-Promising Style.  This style of marketing includes intentionally deceptive and exaggerated advertisements.  From the main image of this post you can see how burgers are generally advertised and how their dilapidated colleagues are regularly made day in and day out.  Advertisements for food often exaggerate proportions, some in more subtle ways. For instance, this advertisement for a ‘Whopper Jr’ places the burger in front of a black backdrop so as to obscure proportionality (because they’re tiny).  To return to sex appeal again, I have in mind the many magazine covers filled with airbrushed and photoshopped images of women.  The Dove Evolution commercials do a good job of highlighting the deception behind these methods (which is all the more sad because of how oppressive these images are to women).  Throughout the years, several advertising campaigns have been put to the test in order to see if their advertising claims were genuine.  Listerine is one classic example; advertizing that their product is equally as effective as flossing in preventing tooth decay and gum disease.  This has been determined to be false.  Famously the beverage company Sunny Delight once advertised itself as a healthy alternative drink.  In a 1993 commercial their original tagline was “tastes like orange, and tangerine, and lime” with a hip 90’s line to follow: “some healthy junk too.”  In 1994 a new version of Sunny Delight came out with a commercial comparing the two, which noted how “moms love the vitamins in both.”  A 1995 commercial emphasized that Sunny Delight contained vitamins A, B1, and C.  However, when these claims were put to the test after a young girl’s skin turned yellowSunny Delight changed its tone. Rather than emphasizing the nutritional benefits, their advertisements began to aim for being “cool.”  In a 2003 commercial they started using taglines like “taste the power of the sun,” with a faint voice quickly admitting afterwards, “contains 5% juice.”

3) The Deep Void Style.  This type exploits the deep sense of longing that we all have.  It creates a tension within us that the advertisement affirms can only be satisfied by the product.  These commercials generally bug me because they are simply unrealistic.  The first thing that comes to mind in this regard are commercials for Disney Land.  In these commercials families are typically portrayed as loving and close-knit, and as having the most amazing time of their lives.  There are certainly more examples of this, which usually use as much nostalgic effect as possible.

One of the most intriguing advertisements I’ve ever seen is the ad ‘Take a Side’ by Miracle Whip.  To be sure, there is an over-exaggerated element in the way that Miracle Whip is portrayed positively.  However, the ad itself openly acknowledges that mayonnaise is polarizing.  The opening segment begins with a woman declaring Miracle Whip to be a 22 on a scale of 1-10 for dreadfulness.  Additionally, the Jersey Shore pop icon Pauly D says that Miracle Whip “is just wrong.” Now again, many people in the commercial praise Miracle Whip for non-sequitur reasons.  But it’s the juxtaposition that I find intriguing, especially in the way that celebrities are used to represent both sides.  It’s a bit daring, so I half-respect them for it (though I too find mayonnaise to be gross).

My conclusion to all of this is that advertisements rarely escape being manipulative and deceptive.  This bothers me a great deal.  But it got me thinking; what about the ways people advertise religion?  Perhaps you’ve seen the recent ads put on by The Church of Jesus Christ of Latter-day Saints.  If you have not, the basic grid for each commercial is this: a fairly normal person who is at least slightly intriguing describes their rather normal life and then at the end adds “and I’m a Mormon.”  One of the most interesting ones that I’ve seen is by Las Vegas native, Brandon Flowers, the lead singer of the hit band The Killers.  The intentions behind the marketing scheme as a whole, typified in the commercial with Brand Flowers, is quite clear.  The Mormon church wants the broader public to realize that they aren’t weird; but rather quite the contrary: they’re just like you, or perhaps, they include people you admire and look up to.  In light of my advertising categories above, the marketing ploy here is clearly a non-sequitur.  It has nothing to do with the veracity of the Book of Mormon, or if Joseph Smith was the prophet of the Restoration, or if the mainstream LDS church is a better option than the multiple Mormon splinter groups that spawned since the death of Joseph Smith on June 27, 1844.

But! Lest we who are evangelicals neglect to see the log in our own eyes, how have we presented the Gospel in ways that have detracted from the Gospel?  To use the analogy of marketing, have we lost sight of the actual ‘product’ itself?  How should these lessons from the marketing world affect the way we present the Gospel to people?  If your preferred Gospel presentation includes “the Four Spiritual Laws,” why does the final line of each law reverberate with “God has a wonderful plan for your life”?  If your Gospel presentation includes an emphasis on the benefits of salvation either in an extreme form (the prosperity Gospel) or in less possession-oriented forms (“if you become a Christian you’ll be happy”) have you lost sight of the Gospel (i.e. the “product”)? Of course, there is a joy that comes through knowing Christ.  But what about Christians like Charles Spurgeon who suffer depression?  Similarly, how do we account for the story of Job, or the sufferings of Paul?  Furthermore, how do we account for the great martyrs of our faith and the biblical call to endure suffering like Christ (Rom 8.17; 1 Thess 3.3-4; Phil 1.29; 1 Pet 4.12-19)?  Does your Gospel presentation focus inordinately on scaring the Hell out of people?  Or conversely, does your Gospel presentation focus exclusively on “going to Heaven”?  In this regard NT Wright is fundamentally correct when he asserts that the Gospel is not about “going to Heaven when I die.”  Rather it is that through the life, death, and resurrection of Jesus God has made himself known as King of the whole kosmos.  Of course, the point here is not that there is one method of evangelism, or that certain doctrines should be avoided when evangelizing.  We don’t want to run the risk of omitting important elements of the Gospel’s implications for our lives either.  I can recall mission trips where I proclaimed (=advertized) a message that reduced the Gospel to a single conversion experience divorced from the context of the local church and often included a promise of happiness.  The point I have in all of this is that our evangelism should not give in to modern marketing strategies.  Our evangelism methodology should be focused on the product, the Gospel.

John Anthony Dunne

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17 responses to “False Advertising”

  1. […] my buddies studying Business Marketing into admitting that they specialize in …Excerpt from: False Advertising | The Two CitiesRelated posts:Nike admits to false advertising | China business newsNike admits to false advertising […]

  2. Perhaps the most egregious example of the Non Sequitur advertising technique is this sexed up gem of a tire commercial: http://www.youtube.com/watch?v=7_rzIhi2oRk
    I guess if sex can sell burgers it can sell tires.

    If my roommates read this article I’m sure they’ll be quick to defend the advertising industry (at least in large part), and certainly there’s nothing inherently wrong with marketing. But the basic concern you address in the first half of the article is what caused me to switch the emphasis of my major from marketing to accounting. I didn’t ever want to be in a position of manipulating people into spending money on something they don’t need. It strikes me as incredibly dishonest. Again, that’s not to say all marketing is bad. I just didn’t want to potentially find myself in that position.

    1. John Anthony Dunne

      Thanks for your comment Caleb! I didn’t realize that you switched degrees over this issue. Thats really interesting. And tell your roommates to jump in on the discussion here. I don’t intend by this post to suggest that its all bad, as you said, but it often bugs me.

    2. John Anthony Dunne

      And that tire commercial is brilliant! What do friends having fun at the beach have to do with the durability of tires?

  3. Chrissy

    John,

    Great application at the end. Such a good reminder about how we present the Gospel. Thanks for that.

    Also, as a marketer I agree with your frustration in these marketing tactics.

    An aspect that I appreciated so much about Biola’s marketing program is that the professor heavily encouraged and taught relationship marketing. One where a marketer genuinely seeks to build a relationship with a client to find out their consumer needs in order to best serve them. The aspect of this relationship dynamic that I love the most (because it reflects the sacrifice, if you will, of the marketer) is that of you can’t provide what the customer needs, you refer them to someone else who can. Thus, representing true care for the customer.

    Just thought I’d attempt to defend to good in marketing 🙂

    1. John Anthony Dunne

      Chrissy thanks so much for this! Do you remember chatting about this in the cafe once? I definitely appreciate your comment about relational marketing. Like I said, I can only speak as a consumer. I haven’t studied this like you have, nor am I familiar with all the tactics involved. That sounds like a much better approach! I’d like to hear more about how that is fleshed-out a bit.

  4. Calvin

    This is a great article! You really bring it back around at the end with your application.

    I couldn’t help but think about our churches and the way we “market” ourselves. This is something I’ve been wrestling with for quite awhile. Someone told me a story recently of a Campus Crusade group that advertised for a party they were throwing. On the advertisement, it stated there would be food, drinks, and games. Many college students showed up, only to find that the drinks were non-alcoholic, and that in between different games or songs, people would get on a microphone and share their faith. It was a complete bait and switch!

    I’ve recently come to this conclusion: If I feel like I have to change aspects of the Gospel (or omit certain features) so that it is more palatable to others, then it only shows how I don’t trust God to save through what he’s done. I don’t trust that his message, that his Gospel is good enough, so I’ve got to make it better. That’s straight up arrogance if you ask me.

    1. John Anthony Dunne

      Calvin thanks for these comments. That Campus Crusade example sounds a lot like most ‘bait and switch’ approaches to youth ministry as well. But I like how you broadened the issue to how we advertise religious events (without admitting its a religious event!). Thats a good point.

  5. Sean T

    John,

    Thanks for your thoughts on this issue. I have watched a good number of those “I am a Mormon” commercials and they always annoyed me. Your right that they aren’t compelling nor do they offer any real reason why some one else should become a mormon.

    Also, over the last few years there have been a number “Christian” movies that have come out that are guilty of the “if you become a Christian you will be happy” fallacy. These movies seem to only appeal to mainstream christianity and no one else. I think relationship marketing could have implications for how we lead someone to Christ. Relationship evangelism is a very effective way of sharing Christ in an honest and real way.

    1. John Anthony Dunne

      Thanks Sean, you’re right about sappy Christian movies. And you’re the second person to mention relational marketing. I want to hear more about this. I know nothing about marketing except from purely being a consumer. So I’d like to learn more about various strategies.

      1. Sean T

        I was just mentioning because Chrissy did. I don’t know much about it. I just thought that there was a good correspondence between it and relationship evangelism. I’d be willing to bet that in both you would use similar methods.

        1. John Anthony Dunne

          hmmm okay. Yeah I’d like to hear more about it.

  6. T.J.

    John,

    There is absolutely nothing wrong with non-sequitur style advertising, especially with its more comedic varieties. I have no problem with a lack of clarity in the message a long as it makes me laugh. Imagine a future where all commercials become more elaborate comedies or perhaps even tragedies that move closer towards art and have less and less to do with products. Companies would be sponsoring these productions the way rich Italian merchants sponsored the arts in Renaissance Italy, their aim not so much to point directly at their products but to foster an appreciation for the corporation and its sensibilities. Such a move would certainly foster more loyalty in this consumer. Why not?

    1. John Anthony Dunne

      TJ, thanks for the thoughts man. Your vision of commercials as art seems nice, but too idealistic. I definitely appreciate art, and think that a bit of creativity is warranted in marketing a product, but there is something about it all that is deceptive. Why do we buy certain food items because of logos? Why do we drink certain beer simply because they tell us, “we’re the King of Beers.” I’m just very skeptical. Sure, I’ll laugh at every beer commercial and appreciate the entertainment, but I know that less sophisticated consumers will sucked right in. I believe you’d agree with me that no commercial for light lagers can compel you enough to drink their beer. I mean, am I right?

  7. Teresa

    Hey Johnny:
    before I even started to read this my first thoughts were of Carl’s Jr. & Abercrombie & Fitch. Blatant use of sexuality shows such a lack of creativity and simply plays to the lust of the eyes & flesh. As a parent, it makes me sick that this is what executives are willing to peddle to young children & teens to make a buck. Because of that I’ll take my money somewhere else. But I do love advertising and good marketing. Who doesn’t love Little Darth Vadar, most Geico ads, and the Clydesdales? All so well-done because they evoke pure (positive) emotion. And I agree with the others, you wrapped up the piece with what really matters: the purity of the gospel. Well done!
    (p.s. the secretary in me found a typo) hehe

    1. John Anthony Dunne

      Teresa thanks for your comments! You’re right about the lack of creativity. Its sad though because its so pervasive. Why are there marketing programs at universities when companies can simply throw an attractive girl on the screen to woo costumers. Its really odd. And yeah, you’re right, some commercials bring positive emotions, but frankly I find this manipulative. If you make me smile or giggle, that doesn’t mean your beer tastes good, or your brand of insurance is better than another’s. I’m just very skeptical.

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